Details: Welcome to Elmhurst Memorial Healthcare. From home care to open-heart surgery, Elmhurst Memorial has a dedication to excellence that keeps the Health System aggressively poised for expansion and at the forefront of quality.Department: PPD R-AddisonSchedule:Full timeShift:Days/EveningsHours:Job Details: Are you looking for an opportunity to expand your career horizons? Come and play a key role in a growing, award winning, progressive and innovative healthcare organization. The Physician Practice Division of Elmhurst Memorial Healthcare provides outpatient care to the residents of DuPage and Cook Counties. This partnership joins the medical expertise of the physicians with the technology and resources of Elmhurst Memorial Healthcare, a community-based healthcare organization with comprehensive services and a long-standing tradition of bringing the latest diagnostic technology and treatments to families in DuPage and Cook Counties. The Physician Practice Division provides a broad continuum of services and is committed to providing high-quality, comprehensive patient care designed to meet the total needs of the patient. Our employees take great pride in their work and realize that their performance and service contributes to our reputation as a provider of excellent healthcare. Due to continued growth, we are looking for customer-focused individual that enjoys helping people and is willing to 'go the extra mile' to fill the role of Patient Support Representative. As a Patient Support Representative, you will serve in the vital role of representing the clinic to our patients as a receptionist/greeter as well as on the phone with our appointment scheduling team. The Patient Support Representative ensures every patient calling our office or coming in for an appointment feels like the VIP that they are. In this role, you will: Greet patients with a smile when they check-in for their appointment Ensure all patients are registered with current demographic and insurance data Book appointments in the timeliest manner possible Verify and help to keep the electronic health record complete Generate referrals and help patients with their paperwork The Patient Support Representative will utilize all tools at their disposal to ensure that each patient is provided accurate information about their care and receives exceptional customer service through courteous and prompt responses to their needs. If you are motivated to provide excellent service and enjoy helping others, we have an excellent opportunity in a growing organization! All Applicants need to be able to multi-task, have good computer skills, the ability to type 35-40 wpm and at least one year of office experience, preferably in a medical setting; Bilingual in Spanish is preferred. *cb Schedule: Shift: Hours: Job Details: Elmhurst Memorial Healthcare offers a comprehensive employee benefits package, including: competitive salary, vacation time, tuition reimbursement, health insurance, life insurance, dental insurance, a savings and investment plan and incentive program. Benefits may vary among divisions.
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