Details: !*!Now taking off: Your career. Where do you want your career to take you? Chances are, you can get there with United Airlines. Our environment is open, honest, and focused on your success. So choose a career path. And rediscover what it's like to enjoy your job.Remote Reservation Agent - Dutch Speaker - NHC (North Houston Reservation Center)Houston, TXSalary during Training: $7.56/hour Upon successful completion of training, Salary: $9.89 / hour (includes language override of $2.33)PART TIME POSITIONS ARE ALSO AVAILABLE - PLEASE VISIT OUR WEBSITE AT www.united.jobsEqual Opportunity Employer by Choice. Invitations to interview may be sent via email. Please be sure to check your mailbox frequently and ensure that communications from Taleo.net are not blocked.Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.NO AGENCIES PLEASEPlease note that this position will be hired under the subsidiary Continental Airlines collective bargaining agreement or divisional work rules until a joint agreement or combined divisional work rules are obtained.ResponsibilitiesHandle incoming phone calls from the Foreign Language Desk (FLD) that include booking global itineraries and answering inquires from customers.Efficiently handle special requests; assist all customers including those with disabilities using United guidelines.Utilize customer service and sales techniques to effectively address customer needs.Consistently deliver a standard-setting product to our customers.Maintain statistical excellence in all areas to support productivity goals.Be accountable for all scheduled telephone time to meet service level goals.Maintain an ergonomically correct work area. Provide hardware for remote office to include desktop PC, broadband internet, telephone, and headset. To see a complete list of technology requirements, click here.
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