Details: Division#: Division Name: Job Categories: Customer Service, General Business, Information Technology Job Responsibilities: Job Responsibilities Assist with network administrator for office that is part of wide area network with offices in several statesProvide desktop support, including front-line troubleshooting, problem triage, new user PC setup, software configuration, creation of user ids and password resetAssist with server patch management desktop patch management and maintenance/administration of fax server installationAssist with hardware support and maintenance, including maintaining relationships with vendors for hardware repairAssist with hardware inventory in accord with corporate standardsAssist with software purchases in support of projects and maintenance of software inventory to ensure compliance with licensingAssist with network backup server, including management of tape library and rotation, testing of backups and management of off-site storage of archival tapesInterface with Corporate Security Group to convey requirements for firewall configurationAdditional Education and Experience Requirements: Bachelors in IT or related fieldMinimum 6 months prior experience in network administration, support of systems in business environment, administration of PC network and printers. Experience in internship might be appropriateFamiliarity with Windows Server 2003, 2008, desktop OS including XP and Windows 7; configuration of print serversFamiliarity with VM ware, active directory. MAXIMUS (NYSE:MMS) is a leading health and human services administrator for governments in the United States, United Kingdom, Canada and Australia. We deliver administrative solutions to improve the cost effectiveness, efficiency and quality of government-sponsored benefit programs across the globe. Operating under our founding mission of Helping Government Serve the People?, we have more than 7,000 employees located in more than 220 offices worldwide. MAXIMUS is an Affirmative Action and Equal Opportunity employer. Education Required: Bachelors degree from an accredited college or university or equivalent experienceTechnical Skills / Knowledge Required: Proficient in Microsoft Office (Word and Excel). Excellent analytical skillsSubject Matter Expertise/Experience Required: Up to two years of experience using structured methodologies in analysis and/or quality controlSubject Matter Expertise/Experience Preferred: Two to four years of professional/related experiencePersonal/Soft Skills: Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform comfortably in a fast-paced, deadline oriented work environment, ability to successfully execute many complex tasks simultaneously, ability to work as a team member, as well as independently and ability to use spreadsheet, database, and/or reporting software to do analysis. Attention to detail required. Duties/Responsibilities:1. Collects, documents and analyzes business requirements and processes2. Communicates effectively to identify needs and evaluate alternative business solutions3. Continually seeks opportunities to increase productivity4. Perform other duties as may be assigned by managementMAXIMUS offers a comprehensive benefits package including: Healthcare Insurance (medical, dental, vision)Short and Long Term Disability InsuranceLife/Accident InsuranceFlexible Spending Accounts (FSA) 401(k) Retirement Plan with company matchOur benefit program also includes paid holidays, PTO, tuition reimbursement, and supplemental insurance (pet ins., auto ins., legal plan, long-term care ins, and credit union). NO RELOCATION ASSISTANCE IS AVAILABLE FOR THIS POSITION
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