Secretary II

Details: Department: Diag Imaging AdminSchedule: Per diemShift: Rotating ShiftsHours: PRN, hrs & schedule are based on the needs of the deptJob Description: High School Diploma/GED Minimum of 2 years of experience Typing Speed of 40 WPM SUMMARY: The Secretary II requires advanced skills involving the functions of the Secretary I including typing, filing, scheduling appointments and receiving patients. The Secretary II also possesses a wide range of knowledge and judgment regarding policies and protocols and applies that knowledge to ensure the smooth flow of information to and from the department. The Secretary II uses independent judgment to coordinate and complete clerical details of the department including organization of processes and information necessary for patient care within the department. The Secretary II may assist in teaching clerical staff and volunteers. This position exercises good judgment in decisions associated with coordination of staff and physician efforts to provide appropriate patient care. Frequent communication outside of the work group is required to resolve disagreements, reach agreements and clarify issues/processes. Responsibility exists to ensure that internal customers are satisfied with service. Communication with external contacts involves handling complaints, making adjustments, corrections, etc. Carries out responsibilities in accordance with Ascension Health Core Values, St. Agnes policies/ procedures and applicable civil laws. Is accountable for efficient use of resources and support of the St. Agnes mission.   Principle Duties and Responsibilities: • Schedules all outpatient tests, explains test as necessary, give pre-test instructions. Composes and distributes next day’s outpatient schedule to staff. • Performs telephone reception for the department handling requests for information and routing calls appropriately within the department and/or other areas. • Transcribes all department test reports using computer systems. • Maintains all department files, including giving verbal reports, copying, faxing or mailing information to other health care providers. • Greets outpatients arriving to the department. Affirms the patient’s arrival with technical staff and affirms test time with patients. • Determines priorities for the completion of various department correspondence, transcription and filing.   Required Education: High school diploma or general education degree (GED) Preferred Education: None Required Certifications, Licenses, Registrations: None Preferred Certifications, Licenses, Registrations: None   Required Experience: Minimum two years experience as a medical secretary. Must demonstrate an excellent working knowledge of medical terminology. Word processing and other related computer skills. Must demonstrate accurate typing skills at a minimum of 40 wpm. Must demonstrate a superior command of the English language and good communication skills. Preferred Experience: Medical secretary experience.   Supervisory Responsibilities: This position has no supervisory responsibilities. To provide for the well-being of our patients, visitors, and staff, St. Agnes HealthCare requires that all prospective employees pass a criminal background check and drug/alcohol screening.

View the original article here